{"id":10247,"date":"2018-12-06T22:20:13","date_gmt":"2018-12-06T22:20:13","guid":{"rendered":"https:\/\/www.ifeedback.de\/?page_id=10247"},"modified":"2019-05-17T06:30:45","modified_gmt":"2019-05-17T06:30:45","slug":"advantages-of-customer-feedback","status":"publish","type":"page","link":"https:\/\/www.ifeedback.de\/en\/advantages-of-customer-feedback\/","title":{"rendered":"Advantages of customer feedback"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10247\" class=\"elementor elementor-10247\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b076b84 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b076b84\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f96f6ef\" data-id=\"f96f6ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-997ead8 elementor-widget elementor-widget-heading\" data-id=\"997ead8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">BIND CUSTOMERS TO YOUR COMPANY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb77628 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb77628\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce485e4\" data-id=\"ce485e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e9d039 elementor-widget elementor-widget-heading\" data-id=\"3e9d039\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Advantages of customer feedback<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-da750f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"da750f9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-129ee82\" data-id=\"129ee82\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14b7e93 elementor-widget elementor-widget-text-editor\" data-id=\"14b7e93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div style=\"background-color: transparent;\" data-animationoffset=\"100%\"><div><div><div style=\"background-color: transparent;\" data-animationoffset=\"100%\"><div><p style=\"font-size: 22px; line-height: 27px;\">Get to know your customers<\/p><\/div><h3>Customers think along and have great ideas. Offer a unique communication channel your customers can use to actively associate themselves with your brand and communicate their thoughts.<\/h3><\/div><\/div><p style=\"font-size: 22px; line-height: 27px;\">Differentiate from the competition<\/p><h3>Present yourself as customer orientated and market your uniqueness compared to the competition. You place value in your customer\u2019s feedback and your customers know to appreciate that.<\/h3><\/div><div style=\"color: #747474;\"><div><p style=\"font-size: 22px; line-height: 27px;\">Improve your online reputation<\/p><div style=\"color: #747474;\"><p>Avoid negative customer feedbacks online using an on-site channel. Filter out negative opinions and improve your online reputation and your recommendation rates.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fbea9d5\" data-id=\"fbea9d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3f7d10 elementor-widget elementor-widget-text-editor\" data-id=\"a3f7d10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 22px; line-height: 27px;\">Optimize your offer<\/p><h3>Learn using your customer feedback. Optimize your service quality and processes. Receive suggestions for improvements and ideas for developments within your company.<\/h3><h2 style=\"font-size: 22px; line-height: 27px;\">Hold unsatisfied customers<\/h2><div style=\"color: #747474;\"><h3>Your customer tells you they are unsatisfied. Contact them and resolve the problem. Use this special experience to turn them from unsatisfied to satisfied customers.<\/h3><\/div><div style=\"color: #747474;\"><h2 class=\"content-box-heading\" style=\"font-size: 22px; line-height: 27px;\">Bind your customers in the long term<\/h2><div class=\"content-container\" style=\"color: #747474;\"><h3>Winning over new customers is expensive. Use the information advantage from digital surveys to fascinate your customers and bind them and profit from lasting loyalty.<\/h3><\/div><\/div><p style=\"color: #747474;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>BIND CUSTOMERS TO YOUR COMPANY Advantages of customer feedback Get to know your customers Customers think along and have great ideas. Offer a unique communication channel your customers can use to actively associate themselves with your brand and communicate their thoughts. Differentiate from the competition Present yourself as customer orientated and market your uniqueness compared [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_lmt_disableupdate":"","_lmt_disable":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10247","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Advantages of customer feedback | iFEEDBACK\u00ae<\/title>\n<meta name=\"description\" content=\"iFEEDBACK\u00ae die Nummer 1 wenn es um Kunden- und Mitarbeiterfeedback geht. 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