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INTRODUCTION TO CUSTOMER FEEDBACK

Three steps to success with iFeedback®

Design of the questionnaire

At this point, we will show you how a questionnaire should be constructed and which factors need to be fulfilled, in order for your customers to fill it in.

Activation of the customer

Approaching customers right is important when encouraging them to voice their feedback. We offer an advice to ensure that your survey becomes a success.

Evaluation of the results

All reports are delievered to and processed in real-time. We show you the best ways of reacting to feedback and how to learn from the results.