Manage your reviews
with iFEEDBACK
Justhalf a star less, means on average 7-9% less turnover.Secure your reputation now with the iFEEDBACK® HelpDesk.
support from Google, Facebook, TripAdvisor, Holidaycheck and more!
support from Google, Facebook, TripAdvisor, Holidaycheck and more!
The functions of the HelpDesk
Create Tickets
In the HelpDesk, tickets are created for each rating. So you never forget to react to a review again.
Templates
Use and create ready-made answers to work more efficiently.
Direct Messaging
Reply directly from your HelpDesk to comments or ratings.
Timesaving
With the iFEEDBACK® HelpDesk you are able to manage common platforms like Facebook or Google from your backend.
Create answers easily in the HelpDesk
Publish with one click
The HelpDesk Miracle
Automate recurring tasks
Google Ratings
Get new Google ratings as usual.
Notification
Automatically receive a notification in the HelpDesk about a new rating.
Response Templates
Use the HelpDesk as a 2-way interface. Answer with ready-made response templates.
Ticket Creation
Create tickets directly in the HelpDesk so you can respond to all reviews in the future.
Increase Reputation
Through interaction you create proximity to your customers. You increase trust and online reputation.
Productivity
With the iFEEDBACK® HelpDesk you create a productive cycle to better manage your tasks.